OFFICIAL SUPPORT
How can we help?
Use our official channels for help with the Spicy Meal app or your orders.
Support topics
Login and OTPAccount and profileMenu and productsCartOrdersDeliveryPickupMissing or incorrect itemsRefund requestsAccount deletionPrivacy questionsTechnical issues
Frequently asked questions
I did not receive an OTP. What should I do?
Check the phone number and network connection, then wait briefly before requesting another code. Never share an OTP with anyone.
My order was incomplete or incorrect
Call support as soon as possible with the order number, branch, and affected items so the team can review it.
How do I follow up on a refund?
Keep your order number and contact support. The time for funds to appear depends on the payment method and bank after approval.
How do I delete my account?
Use the Delete Account page and complete sending the request from your email app. Never include a password or OTP.